VisionX Return Policy

BDVC is an importer and distributor of VisionX Lighting.

RETURN POLICY

Last updated May 19, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@bdcomponents.co.za to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Black Diamond Vehicle Components
Attn: Returns
RMA #
82 Main Road
POMONA, Gauteng 1619|Pomona,Kempton Park|Kempton Park
South Africa

Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
Damage due to customer negligence or used items.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
Products must be the original package and unused.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
+27723950147
info@bdcomponents.co.za
This return policy was created using Termly’s Return and Refund Policy Generator.
Open chat
1
Need any help?
Hello
How can we help you